We will provide customized, omni-directional and multi-angle training plan according to the path and plan of each employee’s career development,
and implement it in all aspects of company system, daily operation and resource guarantee.
Department：Quality Department
1. Responsible for analyzing and processing RMA returns for major international customers, as well as preparing 8D reports;
2. Analyze, optimize and gradually investigate customer complaints via team work manner and keep tracking problems until they are solved;
3. Regularly classify and statistically analyze RMA, and give feedback on TOP failure issues to the responsible department;
4. Summarize typical cases and give feedback to the internal department for early warning to prevent similar problems from occurring again.
Key Qualification:
1. More than 2 years of failure analysis experience in the electronics or optoelectronic industry;
2. Fluent written and spoken English, strong ability to organize and communicate;
3. Familiar with 8D/FMEA related knowledge, able to formulate 8D report independently;
4. Proficient in using Seven Tools for QC, 5why, Fishbone Diagram and other methods to analyze problems statistically.
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